We’re inviting professionals from Retail and Hospitality operations to join our research participant pool. This initiative aims at understanding what truly makes retail operations experiences at HQ and stores exceptional. By signing up, you’ll gain e...
I have several pieces of equipment that I am importing and they are not following the prescribed methodologies.A rack mount equipment holder that has two slots for small Accedian devices. I would have expected that you would make that a shelf/equipm...
The Service Bridge documentation released for Zurich has undergone significant enhancements to improve user experience and understanding. What's Changed? The explore section of the Service Bridge documentation has received a complete overhaul, maki...
Hi Community, The Manufacturing Commercial Operations (MCO) application platform is purpose-built to enhance post-sales support and streamline service operations throughout the manufacturing sector. The following is what’s new and improved in Manuf...
Hello, We're excited to share what's new and improved in Customer Service Problem Management for the Zurich release! The Customer Service Problem Management application helps customers identify and resolve service problems. It automatically sugge...
What Is the EMR Help App in ServiceNow?The EMR Help application is purpose-built for healthcare environments to streamline how users report and resolve issues within their Electronic Medical Records (EMR) systems. It enables care providers to submit ...
As part of the Zurich release for FSO case management, we’re introducing a powerful enhancement that simplifies case intake for both consumers and agents: record producer launch directly from the FSO service selector. 里 What’s the Feature? If a ...
How to know whether the retail mobile application is available for now mobile app? I configured a workspace with some tabs for store manager in desktop how to make it available same on the mobile version?
How to enable multi store parent case generator and configure it for multiple stores in Retail Service Management?
Hi, We have upgraded the plugin Service Bridge for Providers(2.0.55) to latest version in the provider instance. After the upgrade, the Remote Task Definition (RTD) option became unselected in Flow Designer.Previously, we had created a Flow Designer...
This is the second in a series of Service Bridge articles. The first was Migrating from the Legacy Service Bridge Applications, and was aimed at helping current Service Bridge customers upgrade to the most recent version of Service Bridge. This arti...
REGISTER Healthcare organizations often face significant referral leakage, with 55%–65% of patient referrals directed out-of-network, resulting in revenue loss. Manual processes like faxes and emails further reduce efficiency, as only 54% of faxed re...
Hello Team, I have one requirement to onboard the user to preprod when it is onboarded in Prod.We want to automate this as catalog driven.Can you suggest the best practice to do that we are doing below action1) creating user in ServiceNow2) Creating ...
Hi Community, We’re excited to share the latest Telecommunications Network Inventory (TNI) documentation updates, now live with the Zurich release. In addition to new feature enhancements, we’ve restructured the change model topics to bring greater...
Hello, We’re excited to share what’s new and improved in Customer Success Management (formerly Account Lifecycle Events) for the Zurich release! The Customer Success Management application enables technology providers to streamline, automate, and ...
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