Question is around hardware swap OOTB functionality.
If a hardware swap is to be done on child PO, can we assume that Parent PO/ Top order line item remains with "No Change" and Child PO/OLI will have "Change" action?
Also if I am supposed to do a hardware swap - On a single customer order, I will have 2 OLI with disconnect and add action. How do i configure or achieve it by using ootb configurations? is it handled via split / clone as mentioned in the below screenshot?
Hi @ShashankInamdar :
I’ve figured out a way to create a disconnect and include actions for a hardware swap within the same Customer Order by using the Split Action(when enabled multiple configurations), as shown in the screenshot shared earlier.
Could you please clarify the role of the Quantity field in the parent-child Purchase Order relationship, as well as the Quantity field when defining compatibility rules? Which of these quantity fields takes precedence?
