Change Order in Servicenow SOMT?

MalayanurKR
Tera Contributor

Some questions on implementing Change Order in Servicenow SOMT Zurich version

1)How do we identify Char change and trigger Modify Order? Is it identified only through previous and current characteristic on Order Line Item.

2)How do we identify Attribute change on customer order table and trigger a modify Order?

3)I have observed that for a modify order, below BR is not getting triggered while creating domain orders?

BR (Subflow for domain orders)-- Spawn domain ordersProcess Telecom Order Line Item

 

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