How to map SNOW field into Logik

vincenzobar
Tera Contributor

4 hours ago

Hi All,

 

we are using Service Now together with Logik enabled, basically when we hit customize button it open a configurator session handled within Logik.

 

I have a basic question: how I can map a SNOW field into Logik session? 

Let's say I must expose customer's age because I got some rule requirement such as: some specific products can only be ordered above a certain age.

Is there any documentation out there which could explain how such mapping is supposed to be configured?

Regards,

Vincenzo

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vincenzobar
Tera Contributor

2 hours ago

Here  https://www.servicenow.com/docs/r/zurich/order-management/twinning_how_to_pull_salesforce_cpq_quote_... 

it describes exactly what we are looking for: a twinning mechanism to pull SNOW data (customer or quote header fields for instance) into Logik, however that document describes such mechanism for Salesforce and not when Logik (CPQ) is natively used within ServiceNow.

Is anyone aware of similar twinning mechanism to pull data from SNOW to Logik?


For Salesforce → Logik/CPQ: Field Twinning (<someName>LGK__c on Quote → <someName> in CPQ) — automatic, no code needed. 

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