not able to submit order due to missing info in ORDER UI for mandatory = false characteristic

Joshua Chen FX
Mega Sage

Hello, 

I noticed recently that I am unable to submit an order for a product offering that have Characteristic set to :
- customer input required = TRUE

- mandatory = FALSE,

 

I am pretty sure (not so sure anymore) that you could leave it empty and press on review to submit order, now  it doesn't allow you. Is it a bug? normal behavior? 

 

  • what's the point of ''mandatory'' here? I tested, and you can still complete and close all domain orders without any value.


my requirement:
- show characteristic to user, but allow user to leave empty and submit order.

JoshuaChenFX_0-1711576598393.pngJoshuaChenFX_1-1711576627909.png

 

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