TNI : Rack Visualization

SeitaM
Kilo Contributor

In the rack visualization, if I want to install a shelf and place four ONUs on that shelf, how can I configure it?
I would like to confirm how to install a shelf and place multiple devices on it, in the same way as the above question, and how to manage them in the Rack visualization function.

1 REPLY 1

Kevin Wilamowsk
ServiceNow Employee
ServiceNow Employee

Hi, thank you for your question. We have not yet introduced an out of the box change model for this but it can be accomplished several different ways. Essentially, you will need to create your rack, rack shelf and equipment, then you will create the CI relationships between the rack, rack shelf, devices and RUs. You can write a workflow to accomplish this or you can manually set the CI relationships by navigating to the CMDB Rel CI table list, click the New button, and create contains::contained by relationships for the following where a shelf is installed in RU-5 and a 2 RU device is sitting on the shelf occupying RUs 6-7:

 

RU-5 Contains::Contained by Equipment shelf 

Equipment shelf Contains::Contained by Equipment-1

RU-6 Contains::Contained by Equipment 1

RU-7 Contains::Contained by Equipment 1

 

Once the relationships are created the visualization should render correctly when you refresh the screen.

 

kw