Which CI Class is the most appropriate for Telco Infrastructure Fiber/Microwave Link?

Stuart Diener
Kilo Expert

Hi,

I have a background of ITSM and Config management at those typical organisation level CI's & Infrastructure.  I have no in-depth familiarity with big Telco infrastructure.  What I need to capture is "Link" data for Fiber optic link or Microwave links as an example.  Where some of the high level attributes might be:

Link ID and or Name

Source Address details

Destination Address details

Link type - Copper, Fiber, Microwave or....

The links are a physical entity, as opposed to something like an SD-WAN.

I have installed the CMDB CI Class Models application - which has "Network Circuit".  This seems to be the closest, but it does not have all the fields I need (so will add them...), but it also has field that mention VLAN - which I tend to associate with smaller scale infrastructure (I could be wrong).

The CMDB Telecommunication plugin also does not have anything that seems to be a match.

 

So, is there anyone that has tackled this level of Telco CI management and what CI Class(es) were used, or did you create new CI Classes specifically to handle?

TIA.

6 REPLIES 6

CasperJT
Tera Guru

Hi Stuart,

I am no Telecom expert, but I know there is a CMDB plugin specifically oriented towards Telecom, that may help you: CMDB Telecom Category (com.snc.cmdb.telecom.category)

You can read more about the available CMDB extensions here: Activate the Extended CMDB plugins | ServiceNow Docs

 

For CMDB related questions I would also recommend you visit the CSDM - Common Service Data Model - ServiceNow Community

 

Best regards,

Casper

SN Arch Guy
Giga Guru

Did you look at the Network Link / Physical Connection class? not sure what fields you need, but this might handle it. 

Amit107
ServiceNow Employee
ServiceNow Employee

Hi Stuart

The Network Inventory extension classes extend cmdb class such as Network Link. Have you checked the Physical Connection class (cmdb_ci_ni_physical_link) which might cover the attributes you are looking for.

 

thanks

Amit

Rahul Priyadars
Giga Sage
Giga Sage

Please explore these two classes which are marked as Yellow

RahulPriyadars_0-1679376283062.png

 

Regards

RP