After the CSA Exam is suspended they provide 50% discount voucher

siddhijejurkar
Mega Contributor

Hello 

 

My CSA exam is got suspended I have ask for new voucher team provide a 50% discount voucher is it possible to get voucher for free of cost ? 

 

 

7 REPLIES 7

Nikhil Bajaj9
Tera Sage

Hi @siddhijejurkar ,

 

I don't think voucher will be free - they already gave you 50% discount. Still if you want to inquire, please raise a case with Servicenow or follow up on your old case. (If you have any)

 

 

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

Bhuvan
Kilo Patron

@siddhijejurkar 

 

Community may not be the right forum to provide the correct answer as exam suspension could be for various reasons.

 

Create a case with Now Learning help center and they typically respond on same day,

 

https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home

 

If you chose online proctored exam and exam was suspended, check if you met all pre-requisites and suspension was through no fault of yours. I would personally choose Onsite Proctored every time I book the exam as it gives peace of mind and ownership of providing the resources for exam resides with Proctor Testing Center

 

If this helped to answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan

@siddhijejurkar 

 

Did you get a chance to review this as I believe the information provided should answer your question

 

As per community guidelines, you can accept more than one answer as accepted solution. If my response helped to answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan

Ankita_Patil
Tera Contributor

Hi @siddhijejurkar ,


It is unlikely that you will receive a completely free voucher, as the 50% discount is usually given for specific reasons like exam suspensions. Free vouchers are generally not offered. I recommend raising your case through the ServiceNow NowLearning Help Center, explaining your situation clearly, and requesting if the discount can be increased to a full voucher.

Escalate your case here :
Log in to ServiceNow NowLearning and use the Help Center to create a new case.

Best Regards,

Ankita Patil