Cannot Access NowLearning Courses and Learning Paths

[MGanon]

I cannot access my NowLearning courses and learning paths in progress. I also cannot sign up for others. My access was fine 3 days ago. Is anyone else having this issue?

Here is the error that I get:

The content on this page could not be loaded.

Please make sure you have the proper permissions, or try again later.

[Tommy SN Sahlin]

Hi MGanon,

I just logged in, and sorry to say it works fine for me. Hope it's a temporary glitch!

good luck  /Tommy

[Mark Roethof]

Hi there,

You can create a personal case for this on Now Learning. This way you will receive assistance from ServiceNow employees.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

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[MGanon]

I opened that case before I posted this question.

[MGanon · Accepted solution]

I can access my in-progress material today. I'm not sure if someone from ServiceNow fixed something or if it was simply a technical glitch that was resolved. Either way, if anyone else read this later with the same issue, here is what I did prior to resolution:

• I opened a NowLearning case
• I posted this question to this forum
• I waited a day and checked again