Certification number is not present in Pearson Vue exams

[mahfuz5256]

Hi All

I am currently facing a strange issue. I cleared my CAD exam one week ago under newly introduced Pearson Vue exam system but found there is no certification number in my certificate. Instead there is only a dash (-) sign showing up. Please see the screenshot. I know certification number is a norm and my previous certificates had it accordingly. 

Is it a new norm or a technical glitch? Can someone advise?

[Mohammed8 · Accepted solution]

Hi @mahfuz5256 

Oh, this is second query I saw person having issue with certification number.

You can raise a CASE with ServiceNow learning team and check, and let us know what's the response to help others for similar issue

You can check this thread:

https://www.servicenow.com/community/training-and-certifications/csa-exam-certificate-does-not-have-... 

@GlideFather , @Dr Atul G- LNG, do you know any one from ServiceNow team who is active here on community to tag , so can get response and help resolve his issue?

Thanks and Regards,

Mohammed Zakir

[mahfuz5256]

Hi @Mohammed8 

Thanks for addressing my concern and now I know some other people are in dilemma. Probably, after moving to Pearson, their cross-platform integration is not complete yet. My CSA exam, which I taken in webassessor just 4 month ago, is not showing in Pearson but still present in ServiceNow university portal flagging "Need to register". 

Lets see what are the other response coming. 

[PrithiChavan]

Hi, I am also facing the same issue about the certificate that I didn't get certificate number on my certificate. Is there any solution for this problem?

[PrithiChavan]

Hi @mahfuz5256 ,

Did your issue got resolved of "no certificate number" displayed on certificate. If yes, how it got resolved?