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Certification number is not present in Pearson Vue exams

mahfuz5256
Tera Contributor

Hi All

 

I am currently facing a strange issue. I cleared my CAD exam one week ago under newly introduced Pearson Vue exam system but found there is no certification number in my certificate. Instead there is only a dash (-) sign showing up. Please see the screenshot. I know certification number is a norm and my previous certificates had it accordingly. 

 

Is it a new norm or a technical glitch? Can someone advise?

 

mahfuz5256_0-1764288271660.png

 

1 REPLY 1

Mohammed8
Mega Sage

Hi @mahfuz5256 

Oh, this is second query I saw person having issue with certification number.

You can raise a CASE with ServiceNow learning team and check, and let us know what's the response to help others for similar issue

You can check this thread:

https://www.servicenow.com/community/training-and-certifications/csa-exam-certificate-does-not-have-...

 

@GlideFather , @Dr Atul G- LNG, do you know any one from ServiceNow team who is active here on community to tag , so can get response and help resolve his issue?

 

Thanks and Regards,

Mohammed Zakir