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04-03-2022 08:06 PM
Certified system administrator exam - is it mandatory to have External web cam?
I am using a laptop (MacBook Pro) and it has built in camera. Do I have to spend $50 for an external web cam that I will only use once for this exam?
Thank you !
Solved! Go to Solution.

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04-03-2022 08:42 PM
Hi JC,
According to webassessor page, it is required. Should contact Webassessor before registering for an online exam.
In the following page, click on the "Online Proctored Testing Requirements".
https://www.webassessor.com/SERVICE_NOW
Should open up the following page.
There's a following picture midway in the page.
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04-03-2022 08:17 PM
I have given 2 exams, and have not purchased any webcam.
Unless the terms & conditions are not changed, it is fine with a laptop camera.

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04-03-2022 08:42 PM
Hi JC,
According to webassessor page, it is required. Should contact Webassessor before registering for an online exam.
In the following page, click on the "Online Proctored Testing Requirements".
https://www.webassessor.com/SERVICE_NOW
Should open up the following page.
There's a following picture midway in the page.
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04-03-2022 08:49 PM
Thanks so much!
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04-04-2022 05:09 AM
Hello All,
I wanted to confirm that it is definitely a requirement to have an external camera to complete a ServiceNow Certification exam. Failure to have an external webcam will result in your exam being canceled and you will forfeit your voucher. Hitsoshi directed to the correct information where this is stated in the ServiceNow Certification Candidate Journey Guide. In addition, you can review the Online Proctoring policy.