Change the email associated with my Now Learning account

[Claire33]

I'm leaving my current company at the end of the week and searching for a new job. My Now Learning account is associated with my current company email, so I need to switch it over to a personal email until I find a new job. I opened a support case on Now Learning 11 days ago asking them for help with this, but no one has replied to it.

[Vasantharajan N]

Please refer to this article about how you can update your profile email 

https://www.servicenow.com/community/developer-blog/updating-your-servicenow-email-address-linking-m...

[Claire33]

Thanks, it looks like it won't let me change my email as I'm registered through the Partner Portal unfortunately. Do you know if there's a phone number to contact ServiceNow Support on?

[Vasantharajan N]

Please click on the Partner portal link that will take you to the page where you can log a ticket to update the email address.

Refer the link to log a ticket in partner portal to update the email address.

https://partnerportal.service-now.com/partnerhome?id=submit_inquiry&page=req_assistance

Please also update your webassessor email and update it in your now learning portal 

[Claire33]

I can't see the option to log a ticket or update my email address on the partner portal.