Hello everyone, I have total 12 Yrs of IT experience, and I joined a new Project as a Product Owner role in which my company is migrating legacy ITSM (BMC Remedy) into Service Now ITSM.Could you please guide me which course I should prefer from Servi...
My RPA Automation has FTP connection involved in it.I need to goto an FTP folder download some file. Once processed I need to upload some file as well.Using ServiceNow studio which is the best connector or methods to use it#RPA
In the screenshot provided below, you can see that i have this Multi-Row variable set, which opens the Modal provided in the screenshot as well as soon as you click on "Add".Is there any way i can open this modal trough the client script of my widget...
Steps 3 and 5 require "Service Desk" as the value to enter on the Assignment Group. Every time it is added and I save, it doesn't populate nor register on the Filter. Is this a bug? Can I get assistance. Thanks, Andres Fernandez
In the new updated UI of now learning, menu options are not clear. I have recently completed CSM mainline course and got an exam voucher, but I am unable to link my webassessor account to the now learning account, couldnt find a menu where webassesso...
Hi, I had completed the on-demand system administrators training and received a voucher. When I try to claim the voucher, it is asking for the payment. The on-demand training was a paid training which cost around $575. Do I need to pay separately for...
I am a not an employee of the organization or a university student. Present exam cost is 300USD. I was trying for a voucher and completed the ServiceNow on demand course and ServiceNow certified Administrator Voucher course. But it shows pay and begu...
Hi ServiceNow Community,I'm currently going through the ServiceNow Training - AI Search: Explore AI Search with a Hands-on Lab. As part of the exercise, I’m practicing the concept of impersonating a user — specifically, Abraham Lincoln. The impersona...
I completed the "ServiceNow Administrator Fundamentals On Demand" course on March 17, 2025, which is a prerequisite for claiming the Certified System Administrator (CSA) exam voucher. However, when I attempt to claim the voucher, the system indicates...
Hi everyone,I took my CSA exam back in December and now have the opportunity to retake it. I really want to make sure I’m better prepared this time around. Aside from the official training site, I’m looking for additional resources or strategies to...
Hello Everyone, recently i completed CSA course. I am preparing for CSA exam and i need some help regarding the exam. How the questions will be and asked in exam, difficulty level of exam
In the lab 5.2 it says in step 13 that I should see a "Try It" button in the top bar. But it does not appear.As I cant progress without making the Catalogue Item active I need some help.
At first, I was quite shocked at the depth of this software. After going through the initial classes and earning the Welcome to Service Now Micro Cert, I see that this software is extremely powerful and capable of IT support. Does anyone have any ...
Hello, Quick question. When a task is assigned to a user, the tasks that shows up in the "My Task" area, does that task last forever or does it "expire" or is removed after a set period of time?