I have been working through the self-paced CMDB Fundamentals course on NowLearning, I am stuck on the Configure the CMDB Simulator (Rome) > Task 09: Configure Reconciliation Rule.
It appears i may not be understanding something simple or there just isn't enough information given (which might be rather unlikely).
The requirement states:
Being part of the Cloud Dimensions CMDB implementation team, using CI Class Manager, you are tasked to update the Windows Server class with a reconciliation rule that achieves the following:
- Windows Server record in CMDB with discovery source LANDesk CAN be updated by discovery source ServiceNow
- Windows Server record in CMDB with discovery source ServiceNow CANNOT be updated by discovery source LANDesk
I have made rules where servicenow has priority over landesk to update all attributes where discovery source is servicenow OR landesk
I have created rules where landesk has priority over servicenow to update all attributes where discover source is NOT landsek.
I have taken each bullet above literally and made a rule specifically for what each says.
I have spent a total of almost three hours on this one simple little thing coming up with rules for everything in between and including the above. nothing appears to validate correctly. I don't know what i'm missing.
Can someone help me out. I don't necessarily want the answer, just help understanding what requirements are asking.
