Compliance Workspace

anuradhared
Giga Contributor

an hour ago

Hi,

 

I have enrolled for GRC: Integrated Risk Management (IRM) Simulator (Xanadu). There is a task where I need to impersonate a user and enter compliance workspace but after impersonation it takes me to Process Mining Workspace and there is no option to switch to desired workspace nowhere.

 

 

Anyone faced or encountered this issue, kindly assist. Is there something I am missing on?

0 Helpfuls
  • 158 Views
2 REPLIES 2

Tanushree Maiti
Giga Patron

an hour ago

Hi @anuradhared 

 

refer this article: Homepage Redirect Rules in Next Experience

  • Navigate to sys_home_page_destination_rule.list .
  • see if there is an active rule which is redirecting user 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
0 Helpfuls

Dr Atul G- LNG
Tera Patron

55m ago

Hi @anuradhared 

 

A specific role is needed here. Please check whether the user has this role.

 
 

 

  • sn_risk_workspace.business_op_risk_manager
  • sn_risk_workspace.operational_risk_manager

Quoted from documentation: The roles for the Risk Workspace are the Operational Risk Manager and IT Risk Manager.

This means that role sn_grc_workspace.user is insufficient for accesing Risk Workspace.

 

Official ServiceNow documentation:

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls