CSA Course eBook

bsbrady · ‎08-18-2023

Hello,

I recently purchased the CSA fundamentals online class and received an email and code for the ebook. When I redeemed the code, it gave me access to the ServiceNow Administration Fundamentals - Tokyo eBook. Is that the correct book for the online class? I'm in the U.S. and will take the English CSA exam.

Best,

Brad

SwarnadeepNandy · ‎08-18-2023

Hello @bsbrady,

The ServiceNow Administration Fundamentals - Tokyo eBook is the correct book for the online class and the CSA exam. The ebook is not specific to any region or language, so you can use it to prepare for the English CSA exam in the U.S.

You can also download VitalSource bookshelf app across all platforms (ios, android, windows, macos etc) and download the eBook in the app.

Hope this helps.

Kind Regards,

Swarnadeep Nandy

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Maik Skoddow · ‎08-18-2023

Hi @bsbrady

"Tokyo" refers to the ServiceNow version the fundamentals was built on.

In the following article, you can get an overview of all previous and future versions: ServiceNow versions / Release

Maik

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AndersBGS · ‎08-18-2023

Hi @bsbrady ,

Yes, that is the newest ebook. There will be slightly modifications that you can read into from the previous release notes, but the overall concept and basics are the same.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

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Anders

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rcoleTCS555 · ‎11-14-2023

Is there a way to purchase a copy that can be printed, instead of the just the eBook version?

Simon Hendery · ‎11-14-2023

If you're asking: is the eBook available in a file format you can print yourself (e.g. a PDF), then the answer is no.

However, ServiceNow will ship you a hard copy version of the book for $US75. Details on how to order the hard copy are included in the email that contains your ebook redemption code.

Dr Atul G- LNG · ‎11-15-2023

No, you cant print , neither copy paste:( But you can hardcopy by paying $75.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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rcoleTCS555 · ‎11-16-2023

It would help is ServiceNow made it easier to purchase course materials. There are no links, etc. to buy the book. ServiceNow automatically expires the purchase link after a certain timeframe.