Delta exam still showing at risk after after successful completion

[VRAI]

Hi all,

I gave my CIS-Discovery delta exam 4 days back, but on nowlearning portal it is still showing as, "At Risk". When I click to open it, it doesn't allows me to re-take the exam. It only has "Review" button and shows exam completed successfully with completion date. I also got a mail for successfully completing my delta exam.

In Webassessor, it shows as current.

I logged a case with ServiceNow, but want to know if it is a system issue in ServiceNow learning portal or is it an issue others are also facing.

I did not had this issue with my other mainline certification exams and this was the last delta exam that I had attempted.

Thanks in advance.

[Nivedita Patil]

Hi @VRAI ,

Wait for response. It takes time but your issue will be resolved.

Mark my answer as accepted solution and helpful if helps you.

Thanks,

Nivedita Patil.

[Dr Atul G- LNG]

Hi @VRAI 

Nothing to be worry here, It is a Known issue and happening with everyone. Keep an eye on Now Learning case and soon you will get the updates.