Delta exam still showing at risk after after successful completion

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VRAI
Tera Contributor

‎01-28-2024 06:31 PM

Hi all,

 

I gave my CIS-Discovery delta exam 4 days back, but on nowlearning portal it is still showing as, "At Risk". When I click to open it, it doesn't allows me to re-take the exam. It only has "Review" button and shows exam completed successfully with completion date. I also got a mail for successfully completing my delta exam.

 

In Webassessor, it shows as current.

 

I logged a case with ServiceNow, but want to know if it is a system issue in ServiceNow learning portal or is it an issue others are also facing.

 

I did not had this issue with my other mainline certification exams and this was the last delta exam that I had attempted.

 

Thanks in advance.

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Community Alums
Not applicable

‎01-28-2024 08:05 PM

Hi @VRAI ,

It's an issue with the Now Learning Portal. Since you have already raised a case with the Now learning team, it will be fixed . just wait for sometime.

 

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Nivedita Patil
Mega Sage
Mega Sage

‎01-28-2024 08:46 PM

Hi @VRAI ,

 

Wait for response. It takes time but your issue will be resolved.

 

Mark my answer as accepted solution and helpful if helps you.

 

Thanks,

Nivedita Patil.

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-28-2024 10:41 PM

Hi @VRAI 

 

Nothing to be worry here, It is a Known issue and happening with everyone. Keep an eye on Now Learning case and soon you will get the updates.

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