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Documentation on Major Incident Management Module

ChrisM678606915
Giga Explorer

‎04-01-2025 08:18 AM

Hello, I am looking for any documentation / training on the ServiceNow Major Incident Management Module. Any help would be greatly appreciated!

 

Thank you!

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Dr Atul G- LNG
Tera Patron

‎04-01-2025 10:58 PM

Hi @ChrisM678606915 

 

You can refer 

1. Now Create --> Learning.servicenow.com/NowCreate

2 Go to Assets 

3 Search on top right - Major Incident

4 You will get process workshops deck and process guides as well.

 

You can refer my below video

 

or https://www.servicenow.com/docs/de-DE/bundle/yokohama-it-service-management/page/product/incident-ma...

 

https://youtu.be/SW_ZacFHT34

 

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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