how to change legal last name on Webassessor

[SamerS]

Hi ServiceNow Experts,

I want to change the legal last name of webassessor account, and i can not open a case on my account on learning.servicenow.com, can you anyone help me to do it as i've scheduled an exam and it has to be the same as in servicenow account to be to take the exam.

[Dr Atul G- LNG]

Did you try updating or managing the profile? Is there any reason you're not able to access the learning case now?

[SamerS]

Yes when i tried to change the legal last name in webassessor ; it's not editable and when i searach how can change it , it's directed me to contact the test sponsor 

so can you help me with that?

[Dr Atul G- LNG]

Hi @SamerS 

Then you need to log a case with the Now Learning team. Did you get a chance to speak with Webassessor customer care or support chat?

[SamerS]

Hello @Dr Atul G- LNG 

How can i log a case on now learning as i can not see the option for that as i mentioned above so please guide me and also, there's no chance to contact  speak with Webassessor customer care or support chat