How to transfer my certifications and trainings from old Now Learning account to new one

[Asmita7]

Hello friends,

My company is Premier SeriveNow partner and I have my partner account on ow Learning. Recently I have resigned and will be leaving next month.

My Now Learning account has all trainings and certifications. I want to move them to my personnel account. I have already changed the web accessor email ID to my personnel email. Web Accessor login username is not editable and it is my company email id.

Please let me know the process to move all my trainings and certifications to personnel now learning account.

Thank you;

[Sid_Takali]

Hi @Asmita7 

Create a case in nowlearning saying that you want to transfer those certifications to your personal account.

And they will do it for you.

[Dr Atul G- LNG]

Hi @Asmita7 

2 things here

1st when you join new company,  ask them to add your new email id to partner portal.

2. Once it done, I will then log a case via new email and ask now learning team to transfer the certs,  vouchers to new email from old email.

3 for web assessor, you may contact to web assessor chat.

@Sandeep Rajput wrote article for this.

[Sandeep Rajput]

@Asmita7 You can follow the steps mentioned in this article https://www.servicenow.com/community/developer-articles/steps-to-add-update-unlink-email-address-on-...