Webassessor account profile editing

Sanjana_T
Tera Contributor

Hey guys, I have booked my exam tomorrow and I just got into a big dilemma. Lets us assume that i have given my First name and last name in the Webassessor account as "Anjana" and "B". Later I just got to know that my Webassessor's legal first name and last name are the same as above but I also have a middle name in my government ID saying "sai sri". Would this change be a problem during the exam verification?
If it's a problem, I am unable to edit the names in the Webassessor account. and I have applied for the exam with a voucher will the voucher be canceled if I cancel the exam?

3 REPLIES 3

Satishkumar B
Giga Sage
Giga Sage

Hi @Sanjana_T 

 

please reach out to webassessor support team. They would help you to change your name. 

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Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Sanjana_T 

 

Practically it has no issue as far as I know. In exam it will verify your name ( never seen that it match whole name) and by bio metric it unlock the exam. But if you still have doubt, you can go and change name in webassessor profile or chat with web assessor team and they will guide you. 

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BaskaranCharu
Tera Contributor

Hi @Sanjana_T,

 

I am facing the same issue. Were you able to write the exam or change your name in WebAccessor?

Please help me understand what to do. I have created a case and emailed ServiceNow regarding this issue, but I haven't received any response. I have already used my voucher and claimed it. My exam is scheduled on 26 july 2024

Please  help.