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Unable to access Now learning portal

I have my Servicenow ID using which I am able to login into developer, community and other sites, however when accessing the nowLearning portal, the site keeps on switching back and forth- between SSO URL and the nowlearning URL and gets stuck in a l...

Mrudula6 by Mega Guru
  • 2740 Views
  • 11 replies
  • 2 helpfuls

Resolved! Register and Complete the CSA Exam

Hi everyone,I’m currently preparing for the ServiceNow Certified System Administrator (CSA) exam and would really appreciate some advice from those who have recently completed the process.I’m struggling to find the correct way to register for the exa...

ca4452bc by Tera Expert
  • 2720 Views
  • 4 replies
  • 3 helpfuls

CSA Exam

GreetingsI have scheduled my Certified System Administrator (CSA) exam for July 28, 2025, and I understand that the exam blueprint has transitioned from the Xanadu release to the Yokohama version.what are things i need to be ensure for the exam.Thank...

RR_SampathS by Tera Contributor
  • 2992 Views
  • 7 replies
  • 9 helpfuls

Resolved! eBook

Hi community, today's problem is accessing the ebook; my login isn't recognized. I need it to complete the lab tasks. I'd appreciate any guidance.  

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pauloconsta by Tera Contributor
  • 1418 Views
  • 4 replies
  • 4 helpfuls

No response from servicenow support team

I have raised a case for my CSA voucher details. I am unable to use the voucher got after completing the fundamental on demand training. The validity will end if there won't be any respond in next 2 days. The support team is not responding, is there ...

vanchha sahu by Tera Contributor
  • 3447 Views
  • 17 replies
  • 4 helpfuls

Resolved! CSA Exam

2 Questions1. Does anyone have any discount codes or are willing to sponsor me for the cost of the text?2. With the release of Yokahama, will that impact the exam in any way?Thanks!!

aqsingleton by Tera Contributor
  • 1141 Views
  • 3 replies
  • 3 helpfuls

email on the incident form

HelloI'm trying to find out where is this email option on the incident for. where can I configure it? and once I find it, I need to map the short description field on the subject of the email along with the incident number Thank you 

TalitaA by Tera Contributor
  • 1129 Views
  • 3 replies
  • 1 helpfuls

What’s the Difference Between Email Parser and Inbound Email Action – Which Should I Use?

Hi Community,I’m working on an email integration for a Security Incident Response use case. I noticed that ServiceNow offers both:Email Parser (with fields like “Email is from”, “Subject contains”, “Destination table", 'Duplication rule ")Inbound Ema...