Invalid Task

[PavanT137614442]

I have done the task as per the steps suggested, but I am getting the task as invalid when I submit it.  Someone, kindly help me

[GlideFather]

Hi @PavanT137614442,

could you possibly tell what lab/course is this? It seems to me like Welcome to ServiceNow but there are some more.

If it is Welcome to ServiceNow indeed, you must check this excellent series by @CN-L:

• Module 1: Next Experience, Navigation, and Access
• Module 2: Lists and Filters
• Module 3: Forms
• Module 4: Tasks in the Platform
• Module 5: Platform Analytics
• Module 6: Knowledge Base Submission
• Module 7: Service Catalog
• Module 8: Virtual Agent

This seems to be the Module 2

[Tanushree Maiti]

Hi @PavanT137614442 

Share the screen shot from your lab instance for these 2 

1) 

Set the field, operator(filter/condition), and value choice lists to the following: 

State | is not | Closed AND
Assignment Group | is not empty AND
Assigned to | is not empty

2) 

Select the Priority column to sort the list so that 1-Critical incidents appear first in the list.