ITSM course is blocked at 94%

[AlexandruG]

Hi all, i have an issue with ITSM course, after i complet all its show me Im on 94% and i can't finish this course, have anyone can tell me what i can do, is posible because i don't have Ebook account valid and i cant see lab's ? Thoose lab's was completed automatically. Also if you don't have learning account paid, right now i used in free way, you cant open a ticket anymore? Thank you!

[Dr Atul G- LNG · Accepted solution]

Hi @AlexandruG 

It seems you're missing some content to complete, which is why it's at 94%. I believe SN has stopped the eBook for the CIS exam, but still, log a new learning case and the team will guide you.

[Dr Atul G- LNG · Accepted solution]

Hi @AlexandruG 

It seems you're missing some content to complete, which is why it's at 94%. I believe SN has stopped the eBook for the CIS exam, but still, log a new learning case and the team will guide you.

[Daniel Madsen · Accepted solution]

Hi AlexandruG

It has happened to me on multiple occasions as well. I solve it by going through each topic again slowly, making sure that I have scrolled all the way from top to bottom, and giving the page some time to update before I move to the next page. My guess is that some of the progress-tracking events either aren’t firing correctly or aren’t being captured properly the first time. It’s definitely frustrating, but this approach has consistently resolved it for me.

If this helps, please give it a helpful vote. And if it’s what you were looking for, go ahead and accept the solution. Thanks,

Daniel Madsen

[AlexandruG]

Thank you, you  have right, I ceck it more easy and I found what is missing.