Lab 4.2: Create Access Controls

[jak2024]

Hi

I am currently completing my Servicenow adminstation fundamentals on demand and I am stuck and unable to get the dropdown menu to work in  Lab 4.2: Create Access Controls, has anyone else experienced this ? it happened in Lab 3 too and has got to the point the drop down list does not load and I am stuck.  each lab is dependent on the previous.

[Anil Lande · Accepted solution]

Hi,

This happen when your instance is SLOW or your network is slow.

Let that page load completely first then make the changes.

You can wait until page is completely loaded.

[Anil Lande · Accepted solution]

Hi,

This happen when your instance is SLOW or your network is slow.

Let that page load completely first then make the changes.

You can wait until page is completely loaded.

[Dr Atul G- LNG · Accepted solution]

Hi @jak2024 

Nothing to worry on this. It is due to your page is heavy or multiple tabs open or processing take huge time.