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01-26-2024 01:19 PM
I did what is detailed below:
Task Instructions:
1. Impersonate 'Platform User'.
2. Set your instance preferences to show date and time formats on forms.
3. Set your instance preferences to show help tips on forms.
But the Validate Task is always failing. And give me this link to confirm that I did what is correct, and I did correctly.
Did you change the 'show date and time format on forms' setting in user preferences?
I did this to Platform USER as mentioned and tried to do it with the other user. Same Error.
Solved! Go to Solution.
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01-27-2024 07:00 AM
Hi @Lucky13
Do this
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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01-27-2024 07:50 AM
@Dr Atul G- LNG you rock !! The option required is inside Accessibility not in DISPLAY, this is the TRICK. Thank you Luciano
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04-14-2025 12:13 PM
Hello
Thanks for you help. I can pass the first task
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03-09-2025 12:51 PM
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04-15-2025 07:48 AM
You have to go to Impersonate User, and look for 'Platform User', then do the steps 2 ad 3.
Hope I could help!
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04-25-2025 11:43 AM
This sucks I 'failed' the tasks because its wasn't updating I'd done all the tasks but still got the forms error.
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07-10-2025 02:26 AM
cant find show help tips on form under accessibility