Micro-Certification - Welcome to -Assessment Simulator Task 1: Personalize Your Instance - Failed -

Lucky13
Tera Expert

I did what is detailed below:

 

Task Instructions:

1. Impersonate 'Platform User'.

2. Set your instance preferences to show date and time formats on forms.

3. Set your instance preferences to show help tips on forms.

 

But the Validate Task is always failing. And give me this link to confirm that I did what is correct, and I did correctly. 

Did you change the 'show date and time format on forms' setting in user preferences?

I did this to Platform USER as mentioned and tried to do it with the other user. Same Error.

2 ACCEPTED SOLUTIONS

Dr Atul G- LNG
Tera Patron

Hi @Lucky13 

 

Do this

 

LearnNGrowAtul_0-1706367568395.pngLearnNGrowAtul_1-1706367606414.png

 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

@Dr Atul G- LNG  you rock !! The option required is inside Accessibility not in DISPLAY, this is the TRICK. Thank you Luciano

View solution in original post

82 REPLIES 82

Hi @BikramkeshrN 

 

DrAtulGLNG_0-1752140654412.png

 

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

raulcastell
Tera Contributor

Theres no solutions that help me. I´ve traying all the posible solutions posted, but just does not work. Im assuming that maybe  the error is caused because theres no info in the circled space. 

AhmedP
Giga Contributor

When you click Impersonate user, select Platform user from the search don't just impersonate the default profile. That is why the system doesn't track your progress and mark Failed!!

Sheraz Alvi
Tera Contributor

When impersonating, Search "Platform User", this is the point where i got sucked. Secondly i got stuck of which @Lucky13 has replied.

This is the correct answer. On the instructions it does not specified witch user to impersonate. Look up for a user called "Platform" select that user and make the preferences changes there. (The instructions are very unclear on this course)