- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-26-2024 01:19 PM
I did what is detailed below:
Task Instructions:
1. Impersonate 'Platform User'.
2. Set your instance preferences to show date and time formats on forms.
3. Set your instance preferences to show help tips on forms.
But the Validate Task is always failing. And give me this link to confirm that I did what is correct, and I did correctly.
Did you change the 'show date and time format on forms' setting in user preferences?
I did this to Platform USER as mentioned and tried to do it with the other user. Same Error.
Solved! Go to Solution.
- 8,357 Views
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-27-2024 07:00 AM
Hi @Lucky13
Do this
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-27-2024 07:50 AM
@Dr Atul G- LNG you rock !! The option required is inside Accessibility not in DISPLAY, this is the TRICK. Thank you Luciano
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-12-2024 10:18 AM
Hello, I did as instructed in the screenshots. It still will not validate. I did step 1 to impersonate a user first. So when I did steps 2 and 3 should that have been under the profile of the user im impersonating, or should I have terminated the impersonation first?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-12-2024 10:37 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-12-2024 11:12 PM
Sorry to hear this, but what is not working. Provide more details @Chip Buerger will try to help you.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-27-2024 12:53 AM
I also have the same issue. I have also tried another browser without success
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-19-2024 09:05 AM
Unable to proceed despite following the instructions and checking the right buttons. Unable to get certified.