Micro-Certification - Welcome to -Assessment Simulator Task 1: Personalize Your Instance - Failed -

[Lucky13]

I did what is detailed below:

Task Instructions:

1. Impersonate 'Platform User'.

2. Set your instance preferences to show date and time formats on forms.

3. Set your instance preferences to show help tips on forms.

But the Validate Task is always failing. And give me this link to confirm that I did what is correct, and I did correctly. 

Did you change the 'show date and time format on forms' setting in user preferences?

I did this to Platform USER as mentioned and tried to do it with the other user. Same Error.

[Dr Atul G- LNG · Accepted solution]

Hi @Lucky13 

Do this

[MohaneeshM]

first impersonate with name of "platform user" and then do rest 

[kunaljain20]

Ahhh... Job Done

I had been playing with the option inside "DISPLAY" section and the option was inside the "ACCESSIBILITY" section. 

[jasmineluu8]

Hi AG

I have done exactly like you, but it is still failed. Can you please help me?

[JackiAdams]

Good Afternoon,

I'm having the same issues as everyone else. And I made the suggested updates with the screenshot, through "Accessibility". Because my initial updates where only under "Display". A few other way's I've tried to troubleshoot are:

1. Selecting another Administrator

2. Different Browser

3. Cleared Cache

Any other suggestions? 

Thanks in advance,
Jacki 

[TomDwyer]

Thank you