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Micro-Certification - Welcome to -Assessment Simulator Task 1: Personalize Your Instance - Failed -

Lucky13
Tera Expert

I did what is detailed below:

 

Task Instructions:

1. Impersonate 'Platform User'.

2. Set your instance preferences to show date and time formats on forms.

3. Set your instance preferences to show help tips on forms.

 

But the Validate Task is always failing. And give me this link to confirm that I did what is correct, and I did correctly. 

Did you change the 'show date and time format on forms' setting in user preferences?

I did this to Platform USER as mentioned and tried to do it with the other user. Same Error.

2 ACCEPTED SOLUTIONS

Dr Atul G- LNG
Tera Patron

Hi @Lucky13 

 

Do this

 

LearnNGrowAtul_0-1706367568395.pngLearnNGrowAtul_1-1706367606414.png

 

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Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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View solution in original post

@Dr Atul G- LNG  you rock !! The option required is inside Accessibility not in DISPLAY, this is the TRICK. Thank you Luciano

View solution in original post

88 REPLIES 88

I just meant that you have to use the user 'Platform User'.
🙂

It worked but it's ....

 

first impersonate with name of "platform user" and then do rest 

Ahhh... Job Done

I had been playing with the option inside "DISPLAY" section and the option was inside the "ACCESSIBILITY" section. 

Hi AG

 

I have done exactly like you, but it is still failed. Can you please help me?