Micro-Certification - Welcome to -Assessment Simulator Task 1: Personalize Your Instance - Failed -

[Lucky13]

I did what is detailed below:

Task Instructions:

1. Impersonate 'Platform User'.

2. Set your instance preferences to show date and time formats on forms.

3. Set your instance preferences to show help tips on forms.

But the Validate Task is always failing. And give me this link to confirm that I did what is correct, and I did correctly. 

Did you change the 'show date and time format on forms' setting in user preferences?

I did this to Platform USER as mentioned and tried to do it with the other user. Same Error.

[Dr Atul G- LNG · Accepted solution]

Hi @Lucky13 

Do this

[JackiAdams]

Good Afternoon,

I'm having the same issues as everyone else. And I made the suggested updates with the screenshot, through "Accessibility". Because my initial updates where only under "Display". A few other way's I've tried to troubleshoot are:

1. Selecting another Administrator

2. Different Browser

3. Cleared Cache

Any other suggestions? 

Thanks in advance,
Jacki 

[TomDwyer]

Thank you

[cmineagan]

I have set it up just as you have on your picture (above) and it is still not working.

[CJ_123]

That worked, thank you so much 🙂

[DeniseM]

Thank you...!!!  They shhould have that in the instructions - under accessability tab...