Need Clarity about Delta Exam.

[hemanthchotu]

Hi Everyone,

I have cleared CSA exam in September 18 2024(Washington D.C). I'm new to ServiceNow and I don't have clarity about Delta exam. Some one please answer my following questions:

I)On which version, I have to give Delta exam?

II)Till which date can I give this Delta exam and how many free attempts I have?

III)From where to apply for this Delta exam and where I can get study material/Syllabus?

IV)What will be the mode of exam?

Please answer my question ASAP.

Thanks All..

[Simon Hendery]

Hi @hemanthchotu 

This KB will help you:

https://nowlearning.servicenow.com/lxp/en/credentials/completing-mainline-certification-delta-exam?i...

The most important advice I can share: make sure the email address you have registered with Now Learning is kept up-to-date. That way, ServiceNow will always keep you up-to-date with your delta exam obligations and you won't have to worry about it.

But the short answer in your situation, given your newly-obtained CSA is your first certification, is you don't need to do the deltas until late next year, after Zurich is released.

[Simon Hendery]

Correction: if you sat and passed the Washington version of the CSA, you do need to take the Xanadu delta that's coming up later this year. 

[Nikhil Bajaj9]

Hi,

Please go through the given link and most of your replies you will get here only.

https://www.servicenow.com/community/training-and-certifications/delta-exam-guide-vancouver-version/...

Regards,

Nikhil Bajaj

[Ravi Chandra_K]

Hello @hemanthchotu 

ServiceNow changed Delta exam process.

1) Earlier it used to be for every version, now it is for alternate version.

So you need not to give in Xanadu, you can appear for Yokohoma (Q2, 2025). There will be learning credits/cost for Delta exams. 

If you fail your delta exam, you can retake the delta 4 additional times.

2) ServiceNow will announce the last dates for Yokohoma version. (basically it gives schedule including blackout period, before that you have to give)

3) You have to be thorough with new and core functionalities introduced in the version, there will not be any ebook or syllabus for that.

4) It will be online non proctored 

Please mark this answer as helpful and correct if helped.

Kind Regards,

Ravi