Need Help with Platform Analytics Task Validation

[MrKen]

Hi all,

I’m working on the Platform Analytics Task, but it keeps failing validation despite multiple attempts. I’ve carefully followed the task instructions and recreated the dashboard and chart to match the example image at the end of the task.

The validation error I’m receiving is:
“Was a Pie Chart report created from the Priority field of all active incidents? Was there a new title for this report and was it saved?”

I can confirm that the answer to both is yes. My dashboard and chart look identical to the example, yet the task still fails. I’ve attached a screenshot showing both the dashboard/chart and the validation error.

Has anyone else run into this issue or found a solution? Any suggestions would be greatly appreciated.

Thanks in advance for your help!

[Dr Atul G- LNG]

Hi @MrKen 

Try this way to create chart

[Bhuvan · Accepted solution]

@MrKen 

Click on information icon of dashboard and change the chart title as per instructions 'Open Incidents by Priority'. In your dashboard, it is currently 'Incident Overview', change it accordingly. Save the dashboard and validate it.

If this helped to answer your query, please mark it helpful & accept the solution. 

Thanks,

Bhuvan

[MrKen]

Thank you! I didn't realize chart title and chart name were different. Clicking on the information icon on the Details panel allowed me to change the chart name. Task validated successfully.

[Bhuvan]

@MrKen 

Glad to know it helped & thanks for the update !

Thanks,

Bhuvan