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Need Help with Platform Analytics Task Validation

MrKen
Mega Contributor

Hi all,

 

I’m working on the Platform Analytics Task, but it keeps failing validation despite multiple attempts. I’ve carefully followed the task instructions and recreated the dashboard and chart to match the example image at the end of the task.

 

The validation error I’m receiving is:
“Was a Pie Chart report created from the Priority field of all active incidents? Was there a new title for this report and was it saved?”

 

I can confirm that the answer to both is yes. My dashboard and chart look identical to the example, yet the task still fails. I’ve attached a screenshot showing both the dashboard/chart and the validation error.

 

Has anyone else run into this issue or found a solution? Any suggestions would be greatly appreciated.

 

Thanks in advance for your help!

1 ACCEPTED SOLUTION

Bhuvan
Kilo Patron

@MrKen 

 

Click on information icon of dashboard and change the chart title as per instructions 'Open Incidents by Priority'. In your dashboard, it is currently 'Incident Overview', change it accordingly. Save the dashboard and validate it.

Bhuvan_0-1756993597643.png

 

If this helped to answer your query, please mark it helpful & accept the solution. 

 

Thanks,

Bhuvan

View solution in original post

7 REPLIES 7

DanitaD
Giga Contributor

The solution is not working for me. I have only been able to change it once but not in the order presented in the lesson. 

sahanagujja
Mega Contributor

Hey, I'm facing the same issue with Platform Analytics Task,

The validation error I’m receiving is:
“Was a Pie Chart report created from the Priority field of all active incidents? Was there a new title for this report and was it saved?”

 

I did change the chart title from "incident overview " to "Open Incident by Priority" , but the validation still fails.

Please help out, thanks for any suggestions in advance.Screenshot 2025-09-20 133644.png

@sahanagujja 

 

Can you share the data source filter conditions screenshot from your configuration ?

 

Thanks,

Bhuvan