The ServiceNow® Vaccine Administration Management application provides a workflow for users, healthcare providers, and clinicians to manage vaccinations for infectious diseases, such as COVID-19, from start to finish.
In Vaccine Administration Management (VAM) for Implementers, attendees gain the skills for effective implementation of the Vaccine Administration Management application. This 30-minute, on demand course, is designed for implementation specialists responsible for the set-up and configuration of the Vaccine Administration Management application. Attendees will build on existing knowledge and develop relevant skills by applying implementation best practices. The course introduction includes how to navigate the Vaccine Administration Management application and how to identify the roles and personas involved in the VAM application. Part two of the course covers the components necessary for initiating and planning a successful VAM implementation. In part 3 of the course, you will learn how to successfully execute and deliver the Vaccine Administration Management application.
Before taking this course, you should complete:
- ServiceNow Platform Implementation
- Edge Encryption Fundamentals
It is also recommended that you complete Service Portal Advanced.
