Regardin the email issue

RayuduT
Kilo Contributor

‎10-30-2023 11:32 PM

I have an issue with the mail id of the servicenow now learning and i bought the course too. Now i want change the mail to another but it too have the now learning account so if i change it does.the data in my old account will get lost or remain same

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎10-31-2023 06:40 AM

Hi @RayuduT 

 

Do you want to move from personal id to a other personal ID or to official ID. For this you neec to log a case to SN via Now Learning and they will do the needful. All learning and vouchers will be get transferred but this take 5 to 7 days.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Nivedita Patil
Giga Sage

‎10-31-2023 06:48 AM

Hi @RayuduT ,

 

Please refer the below link.

https://nowlearning.servicenow.com/lxp/en/account-employee-training-and-learning-credit-management/c...

 

Mark my answer as accepted solution and helpful if helps you.

 

Thanks,

Nivedita Patil.

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