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07-15-2025 11:40 PM
Hi, I have done my CSA Certification on 2nd April,2025. Now it is showing the expiration date as 2nd April,2025 in my Web Assessor Account. Is it Expired now?
Do I need to take Xanadu delta Exam or Yokohoma delta Exam?
Solved! Go to Solution.
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07-16-2025 12:36 AM
@SravyaT OK if you see it current as per your second screenshot, then I believe it is still valid.
I checked my certs at Webassessor to compare it and there is also no status and the expiration date is the day when I passed all the Deltas (2025 not 2026)...
So it should be fine, or at least I - myself - live in expectations that all my certs are valid 😄 😄 😄
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */

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07-16-2025 01:41 AM
@Dr Atul G- LNG - you're wrong.
@SravyaT - your certification is fine and you don't have to do anything until the Zurich delta exam in early 2026.
The problem of cert issue dates showing the same as the expiration date on Webassessors is a known issue and a fix is currently being worked on.
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07-16-2025 12:36 AM
@SravyaT OK if you see it current as per your second screenshot, then I believe it is still valid.
I checked my certs at Webassessor to compare it and there is also no status and the expiration date is the day when I passed all the Deltas (2025 not 2026)...
So it should be fine, or at least I - myself - live in expectations that all my certs are valid 😄 😄 😄
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */
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07-16-2025 12:53 AM
Thanks for the confirmation
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07-16-2025 12:57 AM
Hi @SravyaT
You need to provide the delta for the Xanadu release. It seems you missed it, so it has expired. In this case, you'll need to complete the training again and then appear for the mainline exam. Date for Xanadu delta has been over now.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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07-16-2025 01:41 AM
@Dr Atul G- LNG - you're wrong.
@SravyaT - your certification is fine and you don't have to do anything until the Zurich delta exam in early 2026.
The problem of cert issue dates showing the same as the expiration date on Webassessors is a known issue and a fix is currently being worked on.
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07-16-2025 01:43 AM
I support this claim ☝️ as I checked my Webassessor and ServiceNow University and it looks the same and I am very sure my certifications aren't expired
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */