SNPI Story 3 - Configure Groups for HHD Users Lab Not Validating

kyleporpota
Tera Contributor

3 weeks ago

Hello-Having a problem and stuck with "SNPI Story 3 - Configure Groups for HHD Users" lab not validating within the ServiceNow Platform Implementation on demand course. I have followed every instruction and it's just not working for me. Any suggestions or fix?? Thanks. 

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georgetaylo
Tera Contributor

2 weeks ago

I had an issue with the HHD users claiming I didn't have ITIL user. I removed, re-added them and even went to ITIL user to add the group there.... until I realized my group name was showing as HD Users. 

Confirm your spelling and hopefully your resolution is as simple as mine

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