Sync Webassessor Certs to Nowlearning Portal Profile

[Anicetus Ferna1]

There is a sync function in now-creator to sync all of the certs, training etc. into the profile, which I did and now the profile shows everything I have.

But in nowlearning nothing appears, even though I entered my email in "Webassessor Email Address". How is syncing done in https://nowlearning.service-now.com/ as my certs don't appear on that profile even though the login is the same? W/o my cert appearing on nowlearning I am not able to register for the NY Delta Exam.

[Chaitanya naram]

Hi @rajeshramasamy ,

Can you please help me on CS0111106.

I have been trying to link my webaccessor email to my now learning. But it is showing an error like below

You've entered an invalid Webassessor email address. Please verify you are attempting to link your Webassessor email address and not your Webassessor login name (which is often an email address.)

My login and email id both are same.

Kindly help on this please.

[rajeshramasamy]

I replied to your case with the details

Please check and let me know in the case

[Hunter Phillips]

As others have mentioned, I'm facing a similar issue right now.

I receive a warning when trying to set my Webassessor email on my new account:

Webassessor account is already linked with the ********* Now Learning account. 
Please login to the ********* Now Learning account and remove the link to the 
Webassessor account

However, I no longer have access to that account. Furthermore, I've confirmed with the account admin that my old accounts in the Partner Portal and Now Learning have been deactivated.

Hoping for a resolution on CS0092373 or CS0033205.

[rajeshramasamy]

Hello ,

Thank you for contacting the Now Learning team.

Your issue is now fixed. Webassessor linked to the correct account. Please verify

Warmly,
Now Learning Support team

[Hunter Phillips]

Thank you!