Virtual agent simulator task 14 - edit conversation flow

[Tanja Holm]

Hi guys, 

I'm completely stuck at task 14 in the virtual agent simulator, task edit conversation flow. The advice thrown by the simulator validating task is "Did you complete the missing branch conditions?", which I do believe I have. The doubt I have though is if it's needed to modify the block for transferring to live agent. Does anyone have any pointers? Attaching a picture of the conversation flow. 

Brs Tanja

[DeepthiKonchada]

Did find the solution...actually i am facing the same issue

[Richard Hine]

If you are struggling with this task, the chances are you've not put a condition it is looking for on one of the decision paths. I thorougly recommend using the test capability to work through the scenario document and ensure each time you follow the paths. In my case I had not put a condition on for wifi which took a few minutes to find.

Hope this helps!

Rich

[FareezaThasneem]

Can you mention that conditions , which you had put for each brand property

[VIKASM535239375]

Did you find the solution. I  am facing the same issue ?

[Tanja Holm]

Unfortunately not 😞 But if you pass all the other assignments it's sufficient for passing the certification either way, I did like that. (Think there's a 90% threshold or something if I remember correctly)