Voucher Code info missing

[jmoegling725960]

Hello All,

Need some help. I went thru the training for ServiceNow Administration Fundamentals and received the eligibility voucher for the CSA Exam. I clicked on the voucher, paid for it and received a confirmation email. Now, when I go back into my profile to retrieve the voucher code so I can sign up for the exam, I am no longer seeing anything in the Voucher area as described in the instructions. Not sure how to retrieve the voucher code....any ideas?

[Dr Atul G- LNG]

Hi @jmoegling725960 

Generally, you can see the voucher code at the tile of the voucher it self and if it is not available, better log a Now Learning case.

[Nikhil Bajaj9]

You need to raise a case with ServiceNow.  Whom to contact for this, these details you will find here:-

https://www.servicenow.com/community/sysadmin-forum/useful-information-whom-to-contact-from-servicen...

[Selva Arun · Accepted solution]

Hi,

The voucher code will be sent to your email as well with subject: Now Learning Certification Exam Voucher Enclosed. Please check your inbox and spam folder.

For more assistance please raise a case with the Now Learning Support-Now Learning - Help Center (servicenow.com).

If you believe the solution provided has adequately addressed your query, could you please **mark it as 'Helpful'** and **'Accept it as a Solution'**? This will help other community members who might have the same question find the answer more easily.

Thank you for your consideration.

 Selva

[jmoegling725960]

A Case has been created with the Help Center. Hope this gets resolved quickly. Thanks All.