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Voucher Code info missing

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jmoegling725960
Tera Contributor

‎10-02-2024 05:52 PM

Hello All,

Need some help. I went thru the training for ServiceNow Administration Fundamentals and received the eligibility voucher for the CSA Exam. I clicked on the voucher, paid for it and received a confirmation email. Now, when I go back into my profile to retrieve the voucher code so I can sign up for the exam, I am no longer seeing anything in the Voucher area as described in the instructions. Not sure how to retrieve the voucher code....any ideas?

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Selva Arun
Mega Sage
Mega Sage

‎10-03-2024 06:15 AM

Hi,

 

The voucher code will be sent to your email as well with subject: Now Learning Certification Exam Voucher Enclosed. Please check your inbox and spam folder.

 

For more assistance please raise a case with the Now Learning Support-Now Learning - Help Center (servicenow.com).

If you believe the solution provided has adequately addressed your query, could you please **mark it as 'Helpful'** and **'Accept it as a Solution'**? This will help other community members who might have the same question find the answer more easily.

 

Thank you for your consideration.

 Selva

 

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Nikhil Bajaj9
Tera Sage
Tera Sage
In response to jmoegling725960

‎10-04-2024 12:39 AM

Great, lets see.

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025
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