Want to Reschedule my CIS-DF CMDB -CSDM from Test center to Online

[saurabhbhalkar3]

Hello Team,

I have schedule exam for DF -CMDB CSDM but now I want to change from Test center to Online.
How I can do that ?

Br,

Saurabh

[Santhosh99]

Hi @saurabhbhalkar3 ,

I think you cannot directly change your exam method from test center to online after scheduling. To request this change, contact Pearson Customer Service or submit a case through the ServiceNow University Help Center. This method may help.

[saurabhbhalkar3]

@Santhosh99 ,

I have raised CS0586469 

Thanks !

[fknell · Accepted solution]

Hi @saurabhbhalkar3,

To change your Pearson exam from on-site to online, you cannot make this change yourself after scheduling. You must contact Pearson Customer Service or submit a request through the ServiceNow University Help Center. Please note, approval is not guaranteed and you may need to cancel and re-register for the exam if the change cannot be accommodated.

Further details can be found in the following KBA. 

Hope this helps.

[saurabhbhalkar3]

Hello @fknell,

I have raised - CS0586469 but still no response from nor updates on it.
who can help on this?