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‎07-22-2024 08:16 AM
I have paid for and completed the Service Now CSA course. I received a voucher and I am currently having webassessor issues. I contacted the support staff to inform them that everytime I change a password that the new password created is not being accepted. I suggested perhaps a custom one just so I can register for the test but it was received well. Can someone help me find an alternative way I can take my exam?

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‎07-22-2024 12:27 PM
Sorry @wesleyhansb but there is no alternative. Keep working with Webassessor Support and I'm sure you'll get your issue sorted out.

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‎07-22-2024 12:36 PM
Hi there,
Only Webassessor support or a Now Learning case can help you. We all can't do anything for you. We are just random community members.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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