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10-02-2024 08:33 AM
On the NowLearning's Credential Paths page, there's a button in the bottom right for "NPI Credentials".
This may be a silly question to some, but I can't figure out what NPI is supposed to stand for.
The only NPI acronym that comes to mind for me is related to healthcare providers. I suppose it's possible this is what it stands for here, but clicking into it just takes you to the high-level ServiceNow Credentialing Program Guide.
Does anyone happen to know what NPI stands for in this context?
I suppose it's just a curiosity for me at this point, but I can't get it out of my head. 🙂
Solved! Go to Solution.

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10-02-2024 10:47 AM
Hi @Joe Walters
It stands for New Product Introduction.
Check out the reply from @Justin Miller1 in this thread, where he says:
"Many delivery accreditations center around New Product Introduction so that we can have a credential while further training, documentation, etc is built out."
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10-02-2024 09:54 AM - edited 10-02-2024 10:00 AM
This link is navigating to 0=- https://www.servicenow.com/services/training-and-certification/journey/#/lessons/UjSJ4py-JsBK7ubRfOF...ServiceNow Credentialing Program Guide.]
So NPI may be up to 90% -as per program guide word on next screen -- New program introduction (Just a Guess 🙂 )
Regards,
Nikhil Bajaj

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10-02-2024 10:47 AM
Hi @Joe Walters
It stands for New Product Introduction.
Check out the reply from @Justin Miller1 in this thread, where he says:
"Many delivery accreditations center around New Product Introduction so that we can have a credential while further training, documentation, etc is built out."
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10-02-2024 11:24 AM
Thanks, @Simon Hendery! My mind can now be preoccupied with something else now. 😄