ACL Assessment for Reports application install

[ericgilmore]

Ok, I need some clarification. I like everyone received a notification from ServiceNow that Report View ACL's would be enabled on my instances back in May 2022. Ok, so it went on to say I should install the ACL Assessment for Reports application, fine.
So on a sub-production instance, I elevate my role to security_admin and navigate to System Applications > All to find this puppy. I search for ACL Assessment and get nothing. Then I go to System Applications > Available to Obtain From Store, and there it is. Surprise though, no option to install it.

What's this about then, why can't I install it? No button, no warning, just it exists but I can't do anything. My instances are CSM Rome patch 9 - FedRAMP.

Is this whole idea of Report View ACL's not for me? What gives?

[Yousaf]

Hi,

Check these links you may have missed something.

Install the ACL Assessment for Reports

Install a ServiceNow Store application

Mark Correct or Helpful if it helps.

Thanks,
yousaf

[Harish KM]

Hi Once you upgrade to Sandiego. ACL assessment will no longer be required since servicenow has reverted it. You can test in Sandiego PDI for the same

[Ivan16]

Hi Harish,

In San Diego, it is still required. It was not reverted by SN, that "revert" thing is related to a known issue described on KB1121670: Report View ACL's may become inactive after family upgrades & patching.

Note: All RVA ACLs will be enabled by default on Tokyo release.

Regards,
Ivan

[Harish KM]

yep that's the issue we reported to HI cox they were not aware those ACLs got deactivated after Sandiego 🙂