ACL Assessment for Reports application install

ericgilmore
Tera Guru

Ok, I need some clarification. I like everyone received a notification from ServiceNow that Report View ACL's would be enabled on my instances back in May 2022. Ok, so it went on to say I should install the ACL Assessment for Reports application, fine.
So on a sub-production instance, I elevate my role to security_admin and navigate to System Applications > All to find this puppy. I search for ACL Assessment and get nothing. Then I go to System Applications > Available to Obtain From Store, and there it is. Surprise though, no option to install it.

What's this about then, why can't I install it? No button, no warning, just it exists but I can't do anything. My instances are CSM Rome patch 9 - FedRAMP.

Is this whole idea of Report View ACL's not for me? What gives?

1 ACCEPTED SOLUTION

ericgilmore
Tera Guru

Figured it out. After logging into HiWave, I went to the Help Center, then clicked the panel for ServiceNow Store Support which lead me to the ServiceNow Federal Store. Once there I searched for ACL Assessment and was able to find and request the app for my sub-production instances.

 

Thanks for the help people.

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7 REPLIES 7

Yousaf
Giga Sage

Hi,

Check these links you may have missed something.

Install the ACL Assessment for Reports

Install a ServiceNow Store application

 

Mark Correct or Helpful if it helps.

Thanks,
yousaf


***Mark Correct or Helpful if it helps.***

Harish KM
Kilo Patron
Kilo Patron

Hi Once you upgrade to Sandiego. ACL assessment will no longer be required since servicenow has reverted it. You can test in Sandiego PDI for the same

Regards
Harish

Ivan16
ServiceNow Employee
ServiceNow Employee

Hi Harish,

In San Diego, it is still required. It was not reverted by SN, that "revert" thing is related to a known issue described on KB1121670: Report View ACL's may become inactive after family upgrades & patching.

Note: All RVA ACLs will be enabled by default on Tokyo release.

Regards,
Ivan

yep that's the issue we reported to HI cox they were not aware those ACLs got deactivated after Sandiego 🙂

Regards
Harish