Application Manager does not show any plugin update anymore after patching to Zurich release Patch 5

Smallknife
Tera Expert

Hi all

 

After patching our DEV instance to Zurich Patch 5 we wanted to update all our plugins.

But after upgrading the first plugin the application manager does not show any available update anymore.

We did the same procedure on our TEST instance and got the same issue.

Case is opened for ServiceNow but no answer to far, that's why the question here : does anybody have the same or a similiar issue and probably a solution?

 

Many thanks for your support.

KR, Urs

1 ACCEPTED SOLUTION
7 REPLIES 7

User271720
Tera Contributor

Let us know if you had an answer

 

EntstMar
Tera Contributor

We have the same Problem. ServiceNow Support confirms this is a "Bug" caused from Zurich patch5. They are applying a Workaround on our instance. After that the Application manager should work again. 

gkris
Tera Contributor

Hi @EntstMar

 

Did ServiceNow manage to fix the issue? Did you manage to upgrade your Prod instance?

 

Regards,

Gagan K 

gkris
Tera Contributor

Hi @EntstMar 

 

Did the issue get fixed by ServiceNow? How did you proceed with the upgarde?

 

 

Regards,

Gagan K