I added the following script in the client controller to capture MRVS values in the custom widget; however, the values entered by the user are not being captured upon submission of the catalog item.function ($scope, $http, spUtil, nowAttachmentHandle...
Hello Experts, Since the upgrade to te Utah release I've encounter this "problem" where the worknotes in the activity stream on the CSM Workspace does not have the yellow background anymore. By searching about this I've encounter the system propertie...
I cloned the out-of-the-box widget to capture MRVS values when a request is submitted. However, the values entered by the user are not being captured on submission, and the custom portal throws an error.If I switch back to the OOTB widget record, it ...
Hi all After patching our DEV instance to Zurich Patch 5 we wanted to update all our plugins.But after upgrading the first plugin the application manager does not show any available update anymore.We did the same procedure on our TEST instance and go...
Hi Team, nothing is showing up in adoption blue print. We are currently in glide-yokohama-12-18-2024__patch7-hotfix2b-10-21-2025 version. Can you please check and suggest what's wrong.
Unfortunately the plugin was not activated.
Hi Community,Post upgrading to Zurich did any once notice this behavior? when a agent comments on the case a new interaction is created by the system. It creates only one Interaction for a case when comment is added. Steps to reproduce.1. Navigate to...
Recently our instance was upgraded to the Xanadu version but after that the Flows are not working correctly. The value of some fields of trigger record in some actions are coming as empty even though I know they are not empty. At the first step, ther...
Hi Team,In HR Case we have a customised field and when it is marked true the hr case should not be visible to other users apart the assignment group manager and assigned to.We identified a strange behaviour with the Email section in Activity Stream i...
Hi everyone,Sorry in advance for the long post, but I’m trying to summarize an issue we’ve been struggling with. We installed Vancouver on MariaDB 10.6 Community, then upgraded to Washington and finally Yokohama Patch 5 (YP5). We also created fresh Y...
If you are a developer, architect, or release manager, you know the pain of manual deployment ceremonies. ReleaseOps, a brand-new product introduced with Zurich, provides the process and automation needed to deploy and validate code from DEV to PROD ...
Task Instructions:1. Impersonate Platform User.2. Personalize the list of Open (Service Desk>Incidents, not Self-Service) Incidents to show Priority as the 2nd column in the list. 3. Build a Filter and run the list of Open incidents to show incidents...
Hi All, Push notification not working in Servicenow NOW mobile app every time in push log its showing as failed. This is happening in Android mobile.
I have one daisy loop of discovery for 14000+ records, I observed it is same behavior-same functionality[snmp] across all these subnets. Iam planning to split the daisy loop into 2 as there are 2 different MID server clusters are being used. Shall I ...
Hey everyone, curious to know the highlights of next SN Family release and the theme of knowledge conference.
