Broken links in Australia Combined Release Notes docs (over 20%)

[Joe Walters]

Is anyone else going through the ServiceNow Release Notes for Australia, and repeatedly getting the error below when clicking on a link? Within the Combined product release notes for upgrades from Zurich to Australia page alone, over 20% of the links don't actually work and instead return this:

I've tried different browsers, in cognito mode, etc. hoping it's just me, but I'm suspecting that it's not.

[Joe Walters · Accepted solution]

Possible workaround: For most of the broken links, CoPilot is able to fetch the content, despite the error I get when trying to directly navigate there myself. Curiously, other AI's I've tried (perplexity, chatgpt, claude) report a 404 and aren't able to retrieve any content.
So the best workaround I've found thus far is asking CoPilot to summarize the content in the linked page.

[Tanushree Maiti]

Hi @Joe Walters 

Just ensure , you have logged into that servicenow documentation site.

For me all LINK are getting opened.

[Dr Atul - LNG]

Hi @Joe Walters 

I don’t have any issues with the link provided. It might be an intermittent issue. Could you please clear your cache and try again?

[Joe Walters · Accepted solution]

Possible workaround: For most of the broken links, CoPilot is able to fetch the content, despite the error I get when trying to directly navigate there myself. Curiously, other AI's I've tried (perplexity, chatgpt, claude) report a 404 and aren't able to retrieve any content.
So the best workaround I've found thus far is asking CoPilot to summarize the content in the linked page.

[RitaS]

Glad to find this post, and the Copilot suggestion has definitely helped us out.  Still, why wouldn't ServiceNow documentation team not just fix the broken links?  This is a pretty significant piece of documentation in preparation for our upgrade, seems like it would be a priority to have it working properly.